Maximising bandwidth and reliability with a dual-provider internet upgrade
The lowdown
A dual-provider setup that keeps guests and hotel teams online, even during peak times and network outages.
- Installed a fully redundant, dual-provider Ro2 Active-Active internet setup
- Eliminated downtime risks with automatic failover and load balancing
- Delivered scalable performance to support growing digital demands
- Dramatically improved guest experience with faster, more reliable Wi-Fi
The client
Staybridge Suites Newcastle
This popular extended-stay hotel in the heart of the city caters to a mix of business and leisure guests.
The challenge
Handling guest demand for reliable uptime
Guests expect fast, stable internet, especially those staying for longer periods or working remotely. But the hotel’s single-line internet setup left it vulnerable to outages, slow speeds, and congestion during peak hours.
The hotel needed a more resilient, high-performance solution that could handle increasing guest demands and scale over time – without compromising on experience.
The solution
Uninterrupted connectivity with automatic failover
We deployed an Ro2 Active-Active internet configuration using two independent providers. This eliminated single points of failure and intelligently balanced bandwidth across both lines for consistent performance.
We also:
- Ensured smooth failover protection with real-time switching between providers.
- Built a scalable, future-proof infrastructure to adapt as guest tech needs grow.
- Delivered high-speed, uninterrupted connectivity to support remote work, streaming, and hotel operations.
- Provided ongoing monitoring and support to keep the network running at its best.
The result
Reliable internet access that keeps guests happy
Guests now enjoy smooth, high-speed internet – no buffering, no downtime, just always-on connectivity. This doesn’t just make their stay more enjoyable, it makes life easier for the hotel staff (and keeps complaints about the Wi-Fi off review pages).
The dual-provider setup gives the hotel complete peace of mind, while the scalable infrastructure positions it to stay ahead of guest expectations well into the future.
Our proactive support ensures performance stays rock-solid, keeping guests happy and operations running without a hitch.
‘Micron has been an outstanding partner in delivering a high-performance, resilient internet solution for Staybridge Suites Newcastle. Their expertise in implementing a Ro2 Active-Active setup has completely transformed our connectivity, ensuring seamless availability and optimised bandwidth for both guests and hotel operations.’
Dan Edwards
VP Information Technology
