Fancy joining our exciting, vibrant team?

Micron is a young and fast-growing company based in Sherborne, Dorset.

We are friendly, dynamic and enthusiastic. Our team love what they do and feel valued every day. We regularly have opportunities in departments such as technical, sales, customer service, finance and admin; locally and nationally.

IT Field Engineer

Salary: £30,000 - £39,000 per annum, plus OOH and car allowance of £350 per month.
Location: Midlands
Close Date: N/A

What’s your vision? Here at Micron our vision is “To become the most respected company in our industry”.

For those who have not heard of us before Micron is a highly skilled provider of voice and data solutions to business throughout the UK specialising in the hospitality sector.

We are currently looking for a IT Field Engineer to join our team.  Ideally you will be located in the Midlands with flexibility to travel and stay away from home, so a full UK driving licence is essential.  When you’re not traveling to customer site or to our office in Sherborne, Dorset you will be home based, so there will be a requirement to have a sufficient set up at home.

Due to the unpredictable nature of our work occasionally there will be a requirement to start early or finish late to ensure customer needs are met.  We try to keep this disruption to a minimum where possible with an Out of Hours (OOH) rota for all IT Field Engineers.

It’s essential our IT Field Engineers have experience and proven knowledge of basic network elements (routing/switching) and setting up Microsoft Windows and Server operating systems as well as the Microsoft Office 365 suite, particularly Exchange online with SharePoint/OneDrive being beneficial.  When it comes to supporting and installing you must have experience of Wi-Fi technologies specifically Cisco and Ruckus wireless solutions, exposure to Aruba WiFi would also be beneficial and an understanding of the 802.11 wireless standards.

This is a demanding role that requires superb organisations and good time management.  The ability to communicate clearly and build relations with customers and colleagues is one key aspect of being part of the Micron team.

Depending on your skills and experience the salary band for the role is £30,000 – £39,000 per annum, plus OOH and car allowance of £350 per month.

If this sounds of interest, please forward me your CV.

The role demands that the employee is able to display the below traits in their work:-


  • Strong background of Windows Server Operating system including DC, DNS, DHCP, GPO etc.
  • Experience in supporting/installing WiFi technologies specifically Cisco, Ruckus wireless solutions, exposure to Aruba WiFi would also be beneficial and an understanding of the 802.11 wireless standards.
  • Qualifications, desirable; Windows MCP, MCSA, Cisco ICND1
  • The role requires superb communication, the ability to build relationships
  • Organised and Self-Motivated
  • Attention to detail
  • Understand the importance of being part of a team

Job Description

  • Carry out IT and WiFi installations
  • Provide assistance on Telecoms installations where required
  • Assist in pre-configuration of equipment for IT/WiFi projects
  • Assist in the design and implementation of new IT/Network/WiFi solutions
  • Update and maintain paperwork on projects and customer documentation
  • Perform Wireless Surveys (tools and software provided)
  • Carry out remote works and work requests relating to projects

Required Skills

The role demands that the employee is technically experienced in the following specific areas:-



  • Excellent organisational skills and an ability to work to multiple tasks
  • Effective time management
  • Strong customer service skills
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IT Field Engineer
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Accounts Administrator

Salary: £18,000 - £22,500 per annum
Location: Sherborne, Dorset
Close Date: N/A

We are looking for an experienced Administrator to join our talented Accounts team.  This is a busy and varied admin role working across 3 different software packages, you will ideally be confident, comfortable and proficient at learning new systems and processes.

This is a key role within the team, where you can demonstrate your excellent organisational and communication skills, providing first class support to the Head of Finance and Finance Assistant across a broad selection of accounting duties.

Your attention to detail will be invaluable ensuring databases are accurate and up to date combined with your ability to proactively priorities your workload to meet deadlines, will contribute to the smooth running of accounts department.

You may not be experienced in all areas of accounts but have a can-do attitude and a genuine interested to learn and develop.

This role is based in our office in Sherborne, Dorset with the benefit of free on-site parking.  Depending on your skills and experience the salary band for the role is £18,000 – £22,500 per annum.

If your skills and experience match our requirements, please forward me a copy of your CV and covering letter.

If this sounds of interest, please forward us your CV.

The role demands that the employee is able to display the below traits in their work:-


  • Self-motivated and highly organised
  • Excellent communication skills, verbal and written
  • Supportive and helpful team member
  • Proactively priorities workload
  • Enthusiasm to improve knowledge levels at every opportunity

Job Description

  • Handovers from Sales team, implement on NetSuite
  • Housekeeping of all platforms; Salesforce, NetSuite, Elevate (2nd line support)
  • Credit card expenses / cash expenses for employees to be entered through NetSuite
  • Processing of direct debits; setting up new, update existing DD mandates and monthly claim through NatWest Autopay
  • Credit control; contact our debtors via email and phone and updating NetSuite (2nd line support)
  • Processing purchase and sales invoices through NetSuite
  • Assist with the admin input and maintenance of the Elevate billing platform

Required Skills

The role demands that the employee is technically experienced in the following specific areas:-



  • Excellent organisational skills and an ability to work to multiple tasks
  • Effective time management
  • Strong customer service skills
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Accounts Admin
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IT Field Engineer

Salary: £30,000 - £39,000 per annum, plus OOH and car allowance of £350 per month.
Location: London
Close Date: N/A

What’s your vision? Here at Micron our vision is “To become the most respected company in our industry”.

For those who have not heard of us before Micron is a highly skilled provider of voice and data solutions to business throughout the UK specialising in the hospitality sector.

We are currently looking for a IT Field Engineer to join our team.  Ideally you will be located within 1-hour commute of London with flexibility to travel and stay away from home, so a full UK driving licence is essential.  When you’re not traveling to customer site or to our office in Sherborne, Dorset you will be home based, so there will be a requirement to have a sufficient set up at home.

Due to the unpredictable nature of our work occasionally there will be a requirement to start early or finish late to ensure customer needs are met.  We try to keep this disruption to a minimum where possible with an Out of Hours (OOH) rota for all IT Field Engineers.

It’s essential our IT Field Engineers have experience and proven knowledge of basic network elements (routing/switching) and setting up Microsoft Windows and Server operating systems as well as the Microsoft Office 365 suite, particularly Exchange online with SharePoint/OneDrive being beneficial.  When it comes to supporting and installing you must have experience of Wi-Fi technologies specifically Cisco and Ruckus wireless solutions, exposure to Aruba WiFi would also be beneficial and an understanding of the 802.11 wireless standards.

This is a demanding role that requires superb organisations and good time management.  The ability to communicate clearly and build relations with customers and colleagues is one key aspect of being part of the Micron team.

Depending on your skills and experience the salary band for the role is £30,000 – £39,000 per annum, plus OOH and car allowance of £350 per month.

If this sounds of interest, please forward me your CV.

The role demands that the employee is able to display the below traits in their work:-


  • Strong background of Windows Server Operating system including DC, DNS, DHCP, GPO etc.
  • Experience in supporting/installing WiFi technologies specifically Cisco, Ruckus wireless solutions, exposure to Aruba WiFi would also be beneficial and an understanding of the 802.11 wireless standards.
  • Qualifications, desirable; Windows MCP, MCSA, Cisco ICND1
  • The role requires superb communication, the ability to build relationships
  • Organised and Self-Motivated
  • Attention to detail
  • Understand the importance of being part of a team

Job Description

  • Carry out IT and WiFi installations
  • Provide assistance on Telecoms installations where required
  • Assist in pre-configuration of equipment for IT/WiFi projects
  • Assist in the design and implementation of new IT/Network/WiFi solutions
  • Update and maintain paperwork on projects and customer documentation
  • Perform Wireless Surveys (tools and software provided)
  • Carry out remote works and work requests relating to projects

Required Skills

The role demands that the employee is technically experienced in the following specific areas:-



  • Excellent organisational skills and an ability to work to multiple tasks
  • Effective time management
  • Strong customer service skills
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IT Field Engineer
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Telephone Account Manager

Salary: £22k - £28k
Location: Sherborne
Close Date: n/a

We are seeking an enthusiastic Telephone Account Manager with excellent customer service skills to join our Sales team. Within this role you will be responsible for proactively managing a portfolio of accounts at site and group level ensuring the technology solutions fulfils the client’s requirements.

Your technical knowledge of Connectivity, IT, Network, Software, WIFI and Telecoms solutions will be essential for the role to engage and build rapport with clients, answer queries and raise quotations.

You will be responsible for maintaining accurate client records, all correspondence must be recorded in a timely manner in Salesforce.

Reporting into the Internal Sales Manager, you will have a clear vision on how your performance and achievement of targets contributed to the department goals.

The location of the role is Sherborne, Dorset with the option of hybrid working. Depending on your skills and experience the salary band for the role is £22,000 – £28,000 per annum. Some of the benefits we offer; 23 days holidays plus bank holidays, Simplyhealth membership, free onsite parking.

If your skills and experience match our requirements, please forward a copy of your CV and covering letter.

The role demands that the employee is able to display the below traits in their work:-


  • Supportive and helpful team member
  • Flexible with a ‘can do’ attitude

Job Description

  • Proactively manage a portfolio of accounts at either site or group level, ensuring the technology solutions fulfils the client’s requirements
  • Identify and log GAP information against accounts to better understand our client’s current and future needs, review frequently with the aim to increase product holding
  • Priorities day to day sales case queries, answering or quoting within 48 hours
  • To increase and develop relevant contacts and new account opportunities, sharing these leads with the external sales team
  • Maximise contract terms and retention

Required Skills

The role demands that the employee is technically experienced in the following specific areas:-



  • Ability to engage with clients on the telephone in a confident and professional telephone manner
  • Strong verbal and written communication skills
  • Organised and self-motivated
  • Confident but personable and engaging with clients
  • Ability to priorities and work on multiple tasks
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ICT Support Technician Apprentice

Salary: National Minimum Wage + 10%
Location: Sherborne
Close Date: N/A

What’s your vision? Here at Micron our vision is “To become the most respected company in our industry”.  To achieve this, we need talented and enthusiastic people to join our team.

If you are considering a career in IT, we currently have a fantastic opportunity for an Apprentice to join our Support Desk, this role offers the opportunity to gain practical experience whilst studying towards the Information Communication Technician Level 3, following the Support Technician path.

You will gain first-hand experience answering calls and logging faults, our Support Desk team will guide you through the technical queries raised by our customers to develop your knowledge and understanding to become a proactive member of the team managing your own cases.

If you have a genuine passion for IT, technology and problem solving, and have GCSE Grades A-C (or equivalent) in Maths and English this opportunity may be right for you.

If this sounds of interest, please forward me your CV.

The role demands that the employee is able to display the below traits in their work:-


  • Commitment to an apprenticeship programme
  • Motivated to learn new skills
  • Understand the importance of being part of a team
  • Attention to detail
  • The role requires superb communication, the ability to build relationships

Job Description

  • Answer the support line and log support cases
  • Manage tier 1 que and hit milestone in response the cases
  • Provide telephone / remote support assistance in resolving cases in the following areas: IT, WIFI and Telecoms
  • Take part in pre-configuration of small projects
  • Assist within the team as a whole to achieve group targets and achieve a high level of customer service

Required Skills

The role demands that the employee is technically experienced in the following specific areas:-



  • Good communication skills, verbal and written
  • Effective organisational skills with the ability to plan and priorities tasks
  • Ability to work independently and to take responsibility
  • Confident and pleasant phone manner
  • Good time management skills to ensure tasks are completed and resolved in line with targets
  • Ability to work with a range of internal and external people
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ICT - Support Technician Apprentice
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Can’t see a relevant vacancy?

Maybe you are an IT enthusiast, an expert engineer, a marketing and sales guru, or just simply love to deliver exceptional customer support – if you like the look of us then please drop us a line.

We welcome speculative applications from anyone who is enthusiastic, positive and motivated.

Please send your CV with a supporting letter outlining why you think Micron is the right fit for you to hr@mymicron.co.uk

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