Recruitment | Micron Communications

Fancy joining our exciting, vibrant team?

Micron is a young and fast-growing company based in Sherborne, Dorset.

We are friendly, dynamic and enthusiastic. Our team love what they do and feel valued every day. We regularly have opportunities in departments such as technical, sales, customer service, finance and admin; locally and nationally.

Office Manager

Salary: £25,000 - 30,000
Location: Sherborne (soon to be Yeovil)
Close Date:

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It’s an exciting time for us at Micron, we are moving to a brand-new office space in Yeovil and as part of the move we have created a new role of Office Manager. We’re looking for someone to really take ownership of the smooth running of our new premises, ensuring the space becomes a hub for all staff ensuring the space remains fully functional, clean and has all of those special finishing touches that make the office feel more like a weekday home.

You’ll have high expectations and will help create a welcoming and friendly environment for staff and visitors as well as ensure all external providers deliver on their promises.

As Office Manager a big part of your role will be providing efficient and effective administration to both our Senior Leadership and HR Teams. This means your workload will be busy, varied and will require a high level of organisational, attention to details and professionalism, always ensuring confidentiality.

We’re looking for someone who has a proven track record in a similar role with a positive and flexible approach to their work. You’ll have a real flare for creating and maintaining great working relationships, so you become the “go to” person in the office. A strong administrative background is essential with a focus on attention to detail and exceeding expectations.

This is ideally an office-based role however once settled into the role we can offer some home working if preferred.

Office hours are 39.5 hour per week, this is a full-time role.

Job Description

Responsible for the smooth and efficient running of the office, ensuring the office remains a welcoming and functional site for all staff and making recommendations for any areas of improvement.
Create a welcoming and professional environment for all visitors to the office.
Advice SLT as necessary on all facilities and building issues.
Day to day management of a fully functional office such as owning and delegating responsibility for the opening and closing of the office, acting as reception where necessary to greet visitors.
Organising supplies within the office including drinks, snacks, stationery and ordering any catering for meetings if necessary.

Required Skills

Excellent customer service and communication skills with a friendly approach.
Exceptional organisation and planning skills with a proven track record to coordinate multiple tasks at the same time with competing deadlines.
A thorough and organised approach with a high attention to detail and a drive to produce high quality work.
Ability to work with confidential information, ensuring discreetness and professionalism at all times.
Proactive & self-motivated with a willingness to learn and take on new challenges.

Provisioning Co-ordinator

Salary: £23.5-25k
Location: Yeovil, Dorset (hybrid and home working available)
Close Date: N/A

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We have an exciting opportunity to join our expanding Projects team. We’re looking for someone who has administration experience with a keen eye for attention to detail and a positive and flexible approach to their work.

As a key member of the team, you will be coordinating the provisioning for telecoms, connectivity, WIFI and IT services. You will work closely with our engineers, customers and other Micron teams so excellent communication and relationship building skills. We pride ourselves on customer service so a proven track record in delivering fantastic customer service is a must.

We’ll provide technical training to help you understand our processes systems to enable you to exceed in your role. You’ll need first-class organisation skills with the ability to multitask with ease as well as ensuring exceptional attention to detail at all times.

Our offices are soon to be based in Yeovil with the benefit of free on-site parking. After the initial on-boarding there is an option for hybrid or home working. We are looking for someone who can work Monday – Friday, our office hours are 8.30am – 5.30pm Monday to Thursday and 8.30am – 5.00pm Friday.

Job Description

Coordinating and documenting the onboarding of new customers, upgrades and maintaining effective services with customers.
Placement of OPEX products on supplier portals, keeping the billing platform reconciled by accurately inputting order details onto all systems.
Working closely with engineers to ensure work is scheduled accordingly, timely and accurate notes are updated on the system and tasks allocated are completed on time.
Liaising with relevant teams to deliver products and services as agreed with the customer, meeting the agreed customer journey milestones.
Keeping the customer up to date at all times to help support an excellent customer experience.
Ensuring that all relevant information and updates are accurately documented in Salesforce.

Required Skills

Excellent customer service and communication skills.
Exceptional organisation and planning skills with a proven track record to coordinate multiple projects at the same time with competing deadlines.
A thorough and organised approach with a high attention to detail and a drive to produce high quality work.
Proactive & self-motivated with a willingness to learn and take on new challenges.
Ability to work independently and to take responsibility, seeking advice and support where necessary.
Supportive and helpful team member with great interpersonal skills to build strong cross departmental relationships.
Ability to work with a range of internal and external people.
Excellent time management skills.
Flexible approach with a ‘can-do’ attitude.

Can’t see a relevant vacancy?

Maybe you are an IT enthusiast, an expert engineer, a marketing and sales guru, or just simply love to deliver exceptional customer support – if you like the look of us then please drop us a line.

We welcome speculative applications from anyone who is enthusiastic, positive and motivated.

Please send your CV with a supporting letter outlining why you think Micron is the right fit for you to hr@mymicron.co.uk

Micron Communications Ltd
Coldharbour Business Park
Sherborne
Dorset
DT9 4JW

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