York’s Number One Hotel
There’s always something special about a refurbishment. That synergy of bringing new life to a building that has stood for over 100 years whilst introducing the latest technology is something truly magical in the world of Hospitality. Such was the case when Micron approached the refurbishment, rebrand and relaunch of the former Grange Hotel in York in its transition to No. 1 York by GuestHouse Hotels.
Having already established their unique approach and identity within the Boutique Hotel sector with No.15 Bath, the team at GuestHouse already had a clear vision of how they wanted the hotel to look and operate. The challenge for the team at Micron was to come into the project at a stage where refurbishment was already underway and introduce that extra layer of magic to complete the picture.
The excitement and verve of the General Manager, Paul Hunter at getting a handle on the project meant that from Micron’s first time on site, we realised this was going to be something special. With eight weeks to opening, it was also a chance to demonstrate how the value in choosing a company with the experience, purchasing power, and team of inhouse experts ensured this tight deadline could be met. Set against a backdrop of challenging supply chains (the global chip shortage in full effect), and that we were doing this in the run up to Christmas holiday season meant that a unified and pragmatic approach would win the day.
Following initial survey our Projects Team created a Network Design whilst producing a step-by-step guide into how, and when to introduce not only our own technology but that of other suppliers who would be connecting to the Core Network that would be installed and managed by Micron.
In addition to the fully managed Core Network, Micron delivered Leased Line Connectivity with RO2, WiFi, as well as hotel wide technology including Workstations, Laptops and Tablets. All of the above embedded with Micron’s own SmartGuard security software to complement the 24x7x365 SmartCare IT maintenance & support agreement.
No.1 York by Guest House opened Christmas 2021, and has been a huge success. It found itself in the press throughout January appearing in numerous ‘The Best New Openings for 2022’ lists and – as if to add proof to the pudding – consistently appears in the Top Hotel Reviews for York and surrounding areas.
General Manager Paul Hunter explained “Given the unique nature of the property it was critical that we choose a technology partner who not only had the required technical expertise but also the additional experience and diligence to deliver. Not only did Micron deliver in the run up to the opening, but their ongoing aftercare and support has been outstanding”
Micron’s Business Development Manager, Peter Torbet added “It was pleasure from the first meeting to be involved in this unique project, and it is testament to the vision and energy brought to the table by all involved that No.1 York has been such a success. Projects like this demonstrate the value of a true ‘one stop shop’ MSP to deliver solutions and ongoing support to hotels and their guests.”